Frequently Asked Questions:

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What is GOR?
GOR is the abbreviation for Gold Over Resin.
We use unique manufacturing technology to create 100% gold jewelry that is exceptionally light in weight and yet virtually indestructible. The resin is a man made substance that is durable and reinforces the gold to be dent resistant.

Is your silver plated?
Yes. We plate all our sterling silver jewelry with Rhodium. This creates a bright color to the silver and reduces tarnishing, and any metal allergies. 

How do I clean my jewelry?
For Gold and Gold plated, you can soak your jewelry in warm water with mild soap.
For Silver jewelry, you can use a polishing cloth or solution.
Do not over clean your jewelry to ensure the plating stays intact.
 
I like your bracelet/necklace, but I need a different size. Can you make it?
Please contact our Customer Support with the Style Number for more details.
 
Does your jewelry have a warranty? 
We have a 14 day money back guarantee for all of our jewelry. If you take proper care of your pieces, they could last a lifetime! Please call Customer Support for additional information. 
 
What should I do if my jewelry becomes damaged or broken after 30 days?
Should your jewelry break or become damaged, please contact Customer Support.
 
I received jewelry as a gift, but I would like to exchange it for something else. Can I do so without the purchaser knowing?
Yes. Please contact Customer Support.

 

If you have any other questions, send us a message and we will get back to you as soon as possible! 

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